AI engine

Anthropic AI engine

Claude Haiku 4.5 by default with automatic fallback to Sonnet 4.6 when needed. Prompt caching, configurable human escalation and native multilingual reasoning.

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What it does

The brain of the operation. It decides when to answer, when to cite the KB and when to escalate.

Integrates with

Native connections, no glue code.

Anthropic Claude Default AI engine

OpenAI Embeddings and alternative models

How it works

Related modules

Knowledge base

Semantic RAG over URL, sitemap, PDF or manual text with auto re-sync.

Tool catalog

Templates for Shopify, Stripe, Calendly, Linear, Jira. Dry-run mode to test risk-free.

Analytics

Dashboard with FRT, ART, auto-resolution, CSAT and real cost. CSV/PDF export.

Unified inbox

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Knowledge base

Try the AI engine for free

50 AI credits every month, no card.

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