AI support by credits, not by surprises

Four transparent plans. Cancel anytime. Your bill will never surprise you.

Monthly
Yearly -20%

Free

Try ChatbotWebIA on your own website. 50 AI credits/month included. Shows "Powered by ChatbotWebIA" in the widget.

€0 /month
AI credits / month 50
Team members 2
Inboxes 1
Knowledge Base sources 1
Chatbots 1
  • Web channel
  • Email channel
  • WhatsApp channel
  • Facebook Messenger channel
Get started

Starter

For small teams getting started with AI support + email. 1,000 credits/month (~200 conversations).

€39 €31 /month
Billed annually: €372,00
AI credits / month 1000
Team members 3
Inboxes 1
Knowledge Base sources 5
Chatbots 1
  • Web channel
  • Email channel
  • WhatsApp channel
  • Facebook Messenger channel
  • Instagram DM channel
Start 14-day free trial

No credit card required

Growth

Most popular

Most popular. Omnichannel + real tool use. 3,000 credits/month (~600 conversations) + unlimited KB.

€99 €79 /month
Billed annually: €948,00
AI credits / month 3000
Team members 8
Inboxes 3
Knowledge Base sources Unlimited
Chatbots 5
  • Web channel
  • Email channel
  • WhatsApp channel
  • Facebook Messenger channel
  • Instagram DM channel
  • Telegram channel
  • Basic tool use (5 tools)
  • API access
  • Voice channel (post-MVP)
  • Unlimited tool use
  • Outbound webhooks
Start 14-day free trial

No credit card required

Scale

For large support teams. 10,000 credits/month (~2,000 conversations), unlimited inboxes, SSO and webhooks.

€299 €239 /month
Billed annually: €2.868,00
AI credits / month 10000
Team members 25
Inboxes Unlimited
Knowledge Base sources Unlimited
Chatbots Unlimited
  • Web channel
  • Email channel
  • WhatsApp channel
  • Facebook Messenger channel
  • Instagram DM channel
  • Telegram channel
  • Unlimited tool use
  • API access
  • Outbound webhooks
  • SSO / SAML
  • Voice channel (post-MVP)
  • Basic tool use (5 tools)
  • Custom domain for the widget
Start 14-day free trial

No credit card required

White-label

For agencies and resellers. Everything in Scale + custom domain, own branding, dedicated account manager. Custom pricing.

€499 €499 /month
Billed annually: €5.988,00
AI credits / month Unlimited
Team members Unlimited
Inboxes Unlimited
Knowledge Base sources Unlimited
Chatbots Unlimited
  • Web channel
  • Email channel
  • WhatsApp channel
  • Facebook Messenger channel
  • Instagram DM channel
  • Telegram channel
  • Unlimited tool use
  • API access
  • Outbound webhooks
  • SSO / SAML
  • Custom domain for the widget
  • White-label (no "Powered by")
  • Dedicated account manager
  • Voice channel (post-MVP)
  • Basic tool use (5 tools)
Start 14-day free trial

No credit card required

Need more?

If you have special requirements or need a custom plan, contact us.

Contact sales

Plan comparison

Pick the plan that best fits your conversation volume.

Feature Free Starter Growth Scale White-label
Limits and resources
AI credits / month 50 1000 3000 10000 Unlimited
Team members 2 3 8 25 Unlimited
Inboxes 1 1 3 Unlimited Unlimited
Knowledge Base sources 1 5 Unlimited Unlimited Unlimited
Chatbots 1 1 5 Unlimited Unlimited
Features
Web channel
Email channel
WhatsApp channel
Facebook Messenger channel
Instagram DM channel
Telegram channel
Voice channel (post-MVP)
Basic tool use (5 tools)
Unlimited tool use
API access
Outbound webhooks
SSO / SAML
Custom domain for the widget
White-label (no "Powered by")
Dedicated account manager

Frequently asked questions

More? Email us. We reply in under 24 business hours.

Crisp caps AI at 50 uses/month on the €95 plan and unlocks it fully on €295. ChatbotWebIA gives 1,000 AI credits on Starter (€39) and 3,000 on Growth (€99), with 60-70% autonomous resolution and AI Act compliance by default.

Anthropic Claude Haiku 4.5 by default (fast, excellent multilingual) with Sonnet 4.6 fallback when confidence drops. Embeddings via OpenAI. No provider trains on your data.

Yes, by default. AI disclosure visible in the widget, free human opt-out, immutable audit log. Downloadable DPIA + FRIA template.

A typical Haiku conversation consumes ~5 credits. Growth (€99) includes 3,000 credits = ~600 AI conversations/month. Extra packs from €15.

Web (floating widget), email, WhatsApp Business Cloud, Facebook Messenger, Instagram DM, Telegram. Voice at M9.

Yes, 1-click importer with your API key. Imports contacts, KB and gets the system ready in under 10 minutes.

PostgreSQL and object storage in the EU (Frankfurt or Madrid). Downloadable DPA. Public subprocessors list.

Yes from Growth. REST v1 with ApiKey, HMAC-signed webhooks, OpenAPI at /api-docs.

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50 free AI credits every month, no card. Cancel with one click.

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