The platform

Ten modules. One single inbox.

Agentic AI support that reads your knowledge base, runs actions in your systems and escalates to a human only when needed.

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The 10 platform modules

Designed to fit together — start with one and add more as you grow.

Unified inbox

Single inbox for all channels with assignment and transfer between agents.

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Anthropic AI engine

Claude Haiku 4.5 by default with Sonnet 4.6 fallback and automatic human escalation.

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Knowledge base

Semantic RAG over URL, sitemap, PDF or manual text with auto re-sync.

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Tool catalog

Templates for Shopify, Stripe, Calendly, Linear, Jira. Dry-run mode to test risk-free.

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Omnichannel

Web, email, WhatsApp Cloud, Facebook, Instagram, Telegram. Voice at M9.

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Contacts (CRM)

Cross-channel unified identity, custom attributes, tags and segments.

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Analytics

Dashboard with FRT, ART, auto-resolution, CSAT and real cost. CSV/PDF export.

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Automations

Triggered messages, assignment rules, AI auto-tagging.

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EU compliance

AI Act, GDPR, DPIA, FRIA, DPA — full compliance arsenal by default.

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API + Webhooks

REST v1 with ApiKey, HMAC-signed webhooks, full OpenAPI doc.

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Integrations

Connect your stack in minutes: CRMs, e-commerce, calendars and the main messaging channels.

Anthropic Claude Default AI engine
OpenAI Embeddings and alternative models
WhatsApp Cloud Official Meta messaging
Instagram DM Unified inbox
Facebook Messenger Pages and groups
Telegram Bots and channels
Shopify Orders and refunds
Stripe Subscriptions and billing
Calendly Book meetings
HubSpot Contact sync
WordPress Official plugin
REST API Documented endpoints
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