CRM

Contacts (CRM)

Cross-channel unified identity with custom attributes, tags and segments for outbound campaigns. Every conversation enriches the contact profile.

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Contacts (CRM)

What it does

One customer, even if they reach out from three different channels.

Integrates with

Native connections, no glue code.

HubSpot Contact sync
Mailchimp Lists and campaigns

How it works

Related modules

Unified inbox

Single inbox for all channels with assignment and transfer between agents.
Analytics

Dashboard with FRT, ART, auto-resolution, CSAT and real cost. CSV/PDF export.
Omnichannel
View all modules
Analytics
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Start unifying contacts

No complicated migrations — start clean.

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